Privacy Policy

Information We Collect

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this automatically-collected information as “Device Information.”

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

How We Use Your Information

We use the Order Information that we collect generally to:

• Fulfill orders placed through the site (including processing payment, arranging shipping, and providing order confirmations)
• Communicate with you about your order
• Screen our orders for potential risk or fraud
• Provide you with information or advertising relating to our products or services when in line with your preferences

Sharing Your Information

We share your Personal Information with third parties to help us use your information as described above. We use Stripe to process payments — you can read more about how Stripe uses your Personal Information at https://stripe.com/privacy.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website or servicing you, so long as those parties agree to keep this information confidential.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.

Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at privacy@luxethreads.com or by mail to: 245 Fifth Avenue, Suite 800, New York, NY 10016, United States.